2026-06-09T02:17:24Zhttps://riubu.ubu.es/oai/requestoai:riubu.ubu.es:10259/69992024-05-17T09:51:22Zcom_10259.4_104com_10259_2604col_10259_6848
Romero López, Carlos
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600
Zamorano Martín, Clara
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Monzón de Cáceres, Andrés
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600
2022-09-21T12:50:55Z
2022-09-21T12:50:55Z
2021-07
978-84-18465-12-3
http://hdl.handle.net/10259/6999
10.36443/10259/6999
Trabajo presentado en: R-Evolucionando el transporte, XIV Congreso de Ingeniería del Transporte (CIT 2021), realizado en modalidad online los días 6, 7 y 8 de julio de 2021, organizado por la Universidad de Burgos
Public transport modes in urban peripheries have a twofold function: buses provide the
territorial capillarity, while the suburban rail acts as the backbone of mobility. Despite its
relevance there, suburban rail usually runs on pre-existing tracks for heavy rail services.
Moreover, in the current context of rail liberalization in Europe, the infrastructure manager
and the rail operator are separate organizations with impacts on suburban rail. Therefore, it
is important to discern the responsibilities of both agents in providing a better service, to
promote a more sustainable mobility. This work aims to explore how the perceived quality
of service (QoS) of suburban rail services can be influenced by the rail network
infrastructure. The suburban rail network of Madrid (Cercanías) has been selected as case
study because of the combination of pre-existing and new tracks as well as having a total of
9 regular lines, enough to perform this analysis. Data is gathered from the 2019 annual
Cercanías traveler satisfaction survey. First, different aspects of the lines are thoroughly
examined, such as the travel time between stops, shared sections or the location of the
different sections within the metropolitan area. These factors are transformed into indicators
to ease comparison. Based on the main indicators and the average QoS, lines are classified
into 4 groups. The joint analysis of the infrastructure indicators and the attributes from the
traveler satisfaction survey suggests that lines with similar QoS also have features common
regarding to infrastructure and operation such as line length or travel time between stations.
The authors gratefully acknowledge the Spanish Ministry of Transport and Renfe Operadora for their support in the preparation of this article by providing us with data related to the annual passenger satisfaction survey.
application/pdf
eng
Universidad de Burgos. Servicio de Publicaciones e Imagen Institucional
R-Evolucionando el transporte
http://hdl.handle.net/10259/6490
https://doi.org/10.36443/9788418465123
Metro
Infraestructuras
Subway
Infrastructures
Ingeniería civil
Transportes
Civil engineering
Transportation
Can rail infrastructure determine perceived quality of service of suburban trains? Insights from Cercanías Madrid
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Romero_CIT2021_2627-2638.pdf
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oai:riubu.ubu.es:10259/6999
2024-05-17 11:51:22.984
Repositorio Institucional de la Universidad de Burgos
bubrep@ubu.es
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