2026-04-17T09:18:03Zhttps://riubu.ubu.es/oai/requestoai:riubu.ubu.es:10259/77532023-07-13T00:05:17Zcom_10259_4219com_10259_5086com_10259_2604com_10259_5841col_10259_4220col_10259_5842
Repositorio Institucional de la Universidad de Burgos
author
Sáiz Manzanares, María Consuelo
author
Marticorena Sánchez, Raúl
author
Martín Antón, Luis Jorge
author
González Díez, Irene
author
Almeida, Leandro
2023-07-12T08:19:50Z
2023-07-12T08:19:50Z
2023-01
2405-8440
http://hdl.handle.net/10259/7753
10.1016/j.heliyon.2023.e12843
Chatbots are a promising resource for giving students feedback and helping them deploy metacognitive strategies in their learning processes. In this study we worked with a sample of 57 university students, 42 undergraduate and 15 Master's degree students in Health Sciences. A mixed research methodology was applied. The quantitative study analysed the influence of the variables educational level (undergraduate vs. master's degree) and level of prior knowledge on the frequency of chatbot use (low vs. average), learning outcomes, and satisfaction with the chatbot's usefulness. In addition, we examined whether the frequency of chatbot use depended on students' metacognitive strategies. The qualitative study analysed the students' suggestions for improvement to the chatbot and the type of questions it used. The results indicated that the level of degree being studied influenced the frequency of chatbot use and learning outcomes, with Master's students exhibiting higher levels of both, but levels of prior knowledge only influenced learning outcomes. Significant differences were also found in students' perceived satisfaction with the use of the chatbot, with Master's students scoring higher, but not with respect to the level of prior knowledge. No conclusive results were found regarding frequency of chatbot use and the levels of students' metacognitive strategies. Further studies are needed to guide this research based on the students' suggestions for improvement.
eng
Attribution-NonCommercial-NoDerivatives 4.0 Internacional
Chatbot
Prior knowledge
Metacognitive strategies
Higher education
Effective learning
Perceived satisfaction of university students with the use of chatbots as a tool for self-regulated learning
info:eu-repo/semantics/article
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URL
https://riubu.ubu.es/bitstream/10259/7753/1/Saiz-heliyon_2023.pdf
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URL
https://riubu.ubu.es/bitstream/10259/7753/4/Saiz-heliyon_2023-Supplementary_data.zip
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