2026-04-17T13:09:13Zhttps://riubu.ubu.es/oai/request

oai:riubu.ubu.es:10259/77532023-07-13T00:05:17Zcom_10259_4219com_10259_5086com_10259_2604com_10259_5841col_10259_4220col_10259_5842

Sáiz Manzanares, María Consuelo 510 600 0000-0002-1736-2089 Marticorena Sánchez, Raúl 338 600 0000-0002-2633-635X Martín Antón, Luis Jorge c3864c0d-55b9-4a96-903c-adcbf028d05c 600 González Díez, Irene a9eb3aeb-e72d-48fd-b2f3-9dccdea4be39 Almeida, Leandro 691bfb2f-165c-4efd-aee5-bb971d2b8b29 600 2023-07-12T08:19:50Z 2023-07-12T08:19:50Z 2023-01 2405-8440 http://hdl.handle.net/10259/7753 10.1016/j.heliyon.2023.e12843 Chatbots are a promising resource for giving students feedback and helping them deploy metacognitive strategies in their learning processes. In this study we worked with a sample of 57 university students, 42 undergraduate and 15 Master's degree students in Health Sciences. A mixed research methodology was applied. The quantitative study analysed the influence of the variables educational level (undergraduate vs. master's degree) and level of prior knowledge on the frequency of chatbot use (low vs. average), learning outcomes, and satisfaction with the chatbot's usefulness. In addition, we examined whether the frequency of chatbot use depended on students' metacognitive strategies. The qualitative study analysed the students' suggestions for improvement to the chatbot and the type of questions it used. The results indicated that the level of degree being studied influenced the frequency of chatbot use and learning outcomes, with Master's students exhibiting higher levels of both, but levels of prior knowledge only influenced learning outcomes. Significant differences were also found in students' perceived satisfaction with the use of the chatbot, with Master's students scoring higher, but not with respect to the level of prior knowledge. No conclusive results were found regarding frequency of chatbot use and the levels of students' metacognitive strategies. Further studies are needed to guide this research based on the students' suggestions for improvement. This work was supported by Ministerio de Ciencia e Innovación [PID2020-117111RB-I00]. application/pdf application/zip application/vnd.openxmlformats-officedocument.wordprocessingml.document eng Cell Press Heliyon. 2023, V. 9, n. 1, e12843 https://doi.org/10.1016/j.heliyon.2023.e12843 info:eu-repo/grantAgreement/AEI/Plan Estatal de Investigación Científica y Técnica y de Innovación 2017-2020/PID2020-117111RB-I00/ES/ASISTENTES DE VOZ E INTELIGENCIA ARTIFICIAL EN MOODLE: UN CAMINO HACIA UNA UNIVERSIDAD INTELIGENTE/ Attribution-NonCommercial-NoDerivatives 4.0 Internacional http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess Chatbot Prior knowledge Metacognitive strategies Higher education Effective learning Enseñanza superior Psicología Tecnología Education, Higher Psychology Technology Perceived satisfaction of university students with the use of chatbots as a tool for self-regulated learning info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Heliyon 9 1 e12843 THUMBNAIL Saiz-heliyon_2023.pdf.jpg Saiz-heliyon_2023.pdf.jpg IM Thumbnail image/jpeg 5033 https://riubu.ubu.es/bitstream/10259/7753/5/Saiz-heliyon_2023.pdf.jpg 74452e5b0fbfeda4e6485162b34aba15 MD5 5 LICENSE license.txt license.txt text/plain; charset=utf-8 999 https://riubu.ubu.es/bitstream/10259/7753/3/license.txt b295bcbce42e2caabeb0c623d3860c06 MD5 3 CC-LICENSE license_rdf license_rdf application/rdf+xml; charset=utf-8 805 https://riubu.ubu.es/bitstream/10259/7753/2/license_rdf 4460e5956bc1d1639be9ae6146a50347 MD5 2 ORIGINAL Saiz-heliyon_2023.pdf Saiz-heliyon_2023.pdf application/pdf 3478924 https://riubu.ubu.es/bitstream/10259/7753/1/Saiz-heliyon_2023.pdf ff0827bf56ca1b3ae42479a618a814f7 MD5 1 Saiz-heliyon_2023-Supplementary_data.zip Saiz-heliyon_2023-Supplementary_data.zip Material suplementario application/zip 1620910 https://riubu.ubu.es/bitstream/10259/7753/4/Saiz-heliyon_2023-Supplementary_data.zip 081570b10b215b93b0b28c06fe8e8ce6 MD5 4 10259/7753 oai:riubu.ubu.es:10259/7753 2023-07-13 02:05:17.512 Repositorio Institucional de la Universidad de Burgos bubrep@ubu.es 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