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<title>Monografías / Capítulos de monografía R+M+I</title>
<link>https://hdl.handle.net/10259/9672</link>
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<dc:date>2026-04-21T08:28:36Z</dc:date>
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<title>Place-of-origin Effects on Brand Loyalty: American Fast-Food Restaurants Under Examination</title>
<link>https://hdl.handle.net/10259/9673</link>
<description>Place-of-origin Effects on Brand Loyalty: American Fast-Food Restaurants Under Examination
Jiménez Torres, Nadia Huitzilin; San Martín Gutiérrez, Sonia; García-Gallego, José Manuel
The present chapter explores the role of place-of-origin-related variables as antecedents of quality perception and loyalty toward American fast-food brands. The cognitive appraisal approach and the social identity theory help to propose a model that connects individual-related variables (animosity, ethnocentrism, metacognitive cultural intelligence) and brand-related variables (inner self-expressive brand, perceived quality and brand loyalty). The presented model was tested through empirical observation with 287 consumers of American fast-food brands. Partial least squares path modelling (SmartPLS3) was employed as a method to analyze the data. Results disclose a cognition-affection-behavior path that goes from metacognitive cultural intelligence to emotions such as animosity and inner self-expressive brand and, ultimately, behavioral brand loyalty. This investigation provides novel insight into key variables such as metacognitive cultural intelligence or the inner self-expressive brand in the field of place-of-origin regarding the service sector of restaurants.
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<dc:date>2023-01-01T00:00:00Z</dc:date>
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