2026-06-21T18:08:37Zhttps://riubu.ubu.es/oai/requestoai:riubu.ubu.es:10259/68562024-05-17T09:57:09Zcom_10259.4_104com_10259_2604col_10259_6848
Repositorio Institucional de la Universidad de Burgos
author
Julio, Raky
author
Monzón de Cáceres, Andrés
2022-09-15T10:09:01Z
2022-09-15T10:09:01Z
2021-07
978-84-18465-12-3
http://hdl.handle.net/10259/6856
10.36443/10259/6856
Bike sharing systems (BSS) have gained great acceptance in many cities arround the world.
Since the deployment of the first system, many cities promote the public bike not only as a
sustainable mode of transportation, but also as a way to make visible the use of bicycles in
urban environments. Four generations of BSS with great advances in between are
recognized. BiciMAD in Madrid is one example of the last generation. A system deployed
in mid-2014 with 1,560 bicycles and 123 stations.
During the early stage, TRANSyT-UPM conducted a series of studies to identify the
intention of use, before the system deployment, and the user satisfaction and the relation
between the use intention and real adoption, after the deployment. Since the last study in
2016, the system experienced some substantial changes and improvements in order to
subsist.
Now that the system has reached its maturity, we conducted a survey in May of 2019, to
study the evolution in the user satisfaction with the main factors that conditioned the success
of BiciMAD. We asked subscribers, occasional users and non-users about their satisfaction
with the elements of the system obtaining over 6,500 valid responses.
First, we compare the results obtained in previous surveys (2015 and 2016) with the latest,
in order to identify changes in user profile and the conditioning factors for bike-sharing use.
Our results suggest that there are external and internal characteristics of the system that made
it successful. For instance, the electric pedaling assistance is an attribute positively valuated
that make user consider the streets slope unimportant. Also, the system had achieved some
important goals, such as reduce the total trips in private car of the subscribers and not
deterring users from walking.
eng
Bicicletas
Bicycles
Conditioning factors for bike sharing successful evolution. The case of BiciMAD
info:eu-repo/semantics/conferenceObject
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URL
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