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<dc:title>The potential impact of using travel apps as a tool to reduce car use in cities. A literature review</dc:title>
<dc:creator>Casquero Soler, Daniel</dc:creator>
<dc:creator>Martínez-Alvaro, Oscar</dc:creator>
<dc:creator>García, Marta</dc:creator>
<dc:subject>Movilidad</dc:subject>
<dc:subject>Aplicaciones de viaje</dc:subject>
<dc:subject>Mobility</dc:subject>
<dc:subject>Travel apps</dc:subject>
<dc:description>Trabajo presentado en: R-Evolucionando el transporte, XIV Congreso de Ingeniería del Transporte (CIT 2021), realizado en modalidad online los días 6, 7 y 8 de julio de 2021, organizado por la Universidad de Burgos</dc:description>
<dc:description>64% of total trip-km are made in urban environments and these phenomena threaten urban&#xd;
sustainability (Van Audenhove et al. 2014). In the last decades, cities have been applying&#xd;
different policy measures to reduce car use. But they have notable limitations and usually&#xd;
produced small impacts (Sunio y Schmöcker 2017).&#xd;
Smartphone has emerged as a promising alternative tool to enhance the effects of the&#xd;
policy interventions, because it can overcome several limitations and improve their&#xd;
efficient adoption of sustainable options. Travel apps can be very useful because they&#xd;
provide accurate and real-time information. In addition, user-created information could&#xd;
greatly reinforce information from operators.&#xd;
A review of the literature of 98 recent papers was performed. It had two main objectives:&#xd;
which factors influence commuters to use travel apps; and second, what persuasive&#xd;
interventions supported by travel apps produce changes towards a more sustainable&#xd;
mobility behavior.&#xd;
Some facets offered by apps are effective for changing travel behaviour: individualized&#xd;
advice, feedback on one's own behavior and social comparisons between users. The&#xd;
GoEco! experimental travel app, provided feedback and social comparisons on travel&#xd;
behavior among users (Cellina et al. 2019). It was found to produce a statistically&#xd;
significant change in individual mobility patterns.&#xd;
Travel apps remain underutilized, especially in suburban travel. Scholars found factors that&#xd;
influence app usage: curiosity, expectations of increased utility, attractive design and&#xd;
performance attributes are influence factor for app usage.&#xd;
In contrast, environmental motives, privacy (desire not to share information) and age (older&#xd;
people are less likely to adopt apps) do not influence or do so not significantly.&#xd;
The findings of the literature review show that, moreover, to increase apps usage, app&#xd;
design and implementation requires different strategies for each segment of the population.&#xd;
There are groups of people who are more likely to use apps (e.g., technophiles and young&#xd;
people).</dc:description>
<dc:date>2022-09-20T12:23:52Z</dc:date>
<dc:date>2022-09-20T12:23:52Z</dc:date>
<dc:date>2021-07</dc:date>
<dc:type>info:eu-repo/semantics/conferenceObject</dc:type>
<dc:identifier>978-84-18465-12-3</dc:identifier>
<dc:identifier>http://hdl.handle.net/10259/6957</dc:identifier>
<dc:identifier>10.36443/10259/6957</dc:identifier>
<dc:language>eng</dc:language>
<dc:relation>R-Evolucionando el transporte</dc:relation>
<dc:relation>http://hdl.handle.net/10259/6490</dc:relation>
<dc:relation>https://doi.org/10.36443/9788418465123</dc:relation>
<dc:rights>info:eu-repo/semantics/openAccess</dc:rights>
<dc:publisher>Universidad de Burgos. Servicio de Publicaciones e Imagen Institucional</dc:publisher>
</ow:Publication>
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