2026-06-18T05:08:21Zhttps://riubu.ubu.es/oai/request

oai:riubu.ubu.es:10259/97682024-12-12T01:05:23Zcom_10259_4731com_10259_5086com_10259_2604col_10259_4732

Prodanova, Jana San Martín Gutiérrez, Sonia Jiménez Torres, Nadia Huitzilin 2024-12-11T09:06:47Z 2024-12-11T09:06:47Z 2021 0264-2069 http://hdl.handle.net/10259/9768 10.1080/02642069.2018.1492561 1743-9507 This study explores the influence of travellers’ technology readiness on variables derived from the Theory of Planned Behavior [Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. doi:10.1016/0749-5978(91)90020-T] in the context of mobile purchases of travel-related services. The model estimation, using structural equation modelling and data from 220 Spanish online buyers of travels, suggests that technologically ready customers are more prone to be persuaded by others’ opinions, perceive more control and have greater intentions to purchase a travel by mobile phone. In contrast, consumers’ technology readiness does not appear to improve their attitudes toward mobile phone advertising. This technology readiness construct partially extends the Theory of Planned Behavior and constitutes a primary determinant of consumers’ intentions to purchase travel services through mobile phones. The authors thank the Ministry of Economy and Competitiveness, Spain for its support of thisresearch through the project ECO2014-53060-R. application/pdf eng Routledge The Service Industries Journal. 2021, V. 41, n. 9-10, p. 648–670 https://doi.org/10.1080/02642069.2018.1492561 info:eu-repo/grantAgreement/MINECO//ECO2014-53060-R/ES/ANALISIS DE INNOVACIONES CLAVE EN LA DISTRIBUCION COMERCIAL MINORISTA: SUS DETERMINANTES Y SUS CONSECUENCIAS EN LOS HABITOS DE COMPRA/ Atribución-NoComercial 4.0 Internacional http://creativecommons.org/licenses/by-nc/4.0/ info:eu-repo/semantics/openAccess Travel services Mobile phones Purchase intention Technology readiness Theory of Planned Behavior Consumidores-Conducta Viajes Teléfonos móviles Consumer behavior Voyages and travels Cell phones Are you technologically prepared for mobile shopping? info:eu-repo/semantics/article info:eu-repo/semantics/acceptedVersion The Service Industries Journal 41 9-10 648 670