2026-07-11T07:16:46Zhttps://riubu.ubu.es/oai/requestoai:riubu.ubu.es:10259/97752024-12-13T01:05:14Zcom_10259_4731com_10259_5086com_10259_2604col_10259_4732
San Martín Gutiérrez, Sonia
Jiménez Torres, Nadia Huitzilin
Liébana-Cabanillas, Francisco
2024-12-12T11:12:37Z
2024-12-12T11:12:37Z
2020-03
0969-6989
http://hdl.handle.net/10259/9775
10.1016/j.jretconser.2019.101957
The purpose of this research is twofold. Firstly, this study examines the influence of economic, social, physical, and technological attributes associated with tourism on the role played by personal characteristics such as anxiety, perceived risk and experience in booking trips online on online purchase intention and electronic word-of-mouth (e-WOM). Secondly, this study analyzes the moderating effect of use contexts (desktop computer vs. smartphone/tablet). Results revealed that the values attributed to tourism anxiety, risk, and experience positively affected online purchase intention and e-WOM, therefore confirming the proposed moderation effect.
Los autores desean agradecer el apoyo prestado por el Ministerio de Economía y Competitividad ( ECO2017-82107-R ) y el Ministerio de Ciencia, Innovación y Universidades , Plan Nacional de I+D+i y FEDER ( B-SEJ-209-UGR18 ).
application/pdf
eng
Elsevier
Journal of Retailing and Consumer Services. 2020, V. 53, 101957
https://doi.org/10.1016/j.jretconser.2019.101957
info:eu-repo/grantAgreement/AEI/Plan Estatal de Investigación Científica y Técnica y de Innovación 2013-2016/ECO2017-82107-R/ES/TENDENCIAS EN LA DISTRIBUCION COMERCIAL MINORISTA: SUS IMPLICACIONES EN EL COMPORTAMIENTO DE COMPRA/
info:eu-repo/grantAgreement/UGR//B-SEJ-209-UGR18/
Attribution-NonCommercial-NoDerivatives 4.0 Internacional
http://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
Tourism value
Anxiety
Risk
Experience
Purchasing intention
e-WOM
Comercio electrónico
Consumidores-Conducta
Electronic commerce
Consumer behavior
Tourism value VS barriers to booking trips online
info:eu-repo/semantics/article
info:eu-repo/semantics/acceptedVersion
Journal of Retailing and Consumer Services
53
101957