RT info:eu-repo/semantics/conferenceObject T1 Fuzzy operational decision-making process in urban freight transport A1 Gómez-Marín, Cristian Giovanny A1 Cogollo-Flórez, Juan Miguel A1 Serna-Urán, Conrado Augusto K1 Operaciones K1 Operations K1 Transporte de mercancías K1 Transportation of goods K1 Ingeniería civil K1 Civil engineering K1 Transporte K1 Transportation AB This article presents a fuzzy process for operational decision-making on the freight pick-upand delivery. It allows assessing the impact of uncertainty conditions presented in urbancontext variables such as time windows, service time, reacting available time, on thedistribution routes. We use the fuzzy decision process to assess customers' requirements ona daily urban freight. The process supports the decision-making for accepting or rejectingthe requests. It considers a notable key index, the impact level on the route. This indexassesses the current values of the input variables. The changes are accepted when theimpact level on the route is lower than 0.25. PB Universidad de Burgos. Servicio de Publicaciones e Imagen Institucional SN 978-84-18465-12-3 YR 2021 FD 2021-07 LK http://hdl.handle.net/10259/6914 UL http://hdl.handle.net/10259/6914 LA eng NO Trabajo presentado en: R-Evolucionando el transporte, XIV Congreso de Ingeniería del Transporte (CIT 2021), realizado en modalidad online los días 6, 7 y 8 de julio de 2021, organizado por la Universidad de Burgos DS Repositorio Institucional de la Universidad de Burgos RD 19-abr-2024