RT info:eu-repo/semantics/article T1 An agent-based simulator for quantifying the cost of uncertainty in production systems A1 Costas-Gual, José A1 Puche Regaliza, Julio César A1 Ponte, Borja A1 Gupta, Mahesh C. K1 Agent-based modelling K1 Model-driven decision support system K1 Petri nets K1 Product-mix problem K1 Simulation K1 Theory of constraints K1 Economía K1 Economy K1 Informática K1 Computer science AB Product-mix problems, where a range of products that generate different incomes compete for alimited set of production resources, are key to the success of many organisations. In theirdeterministic forms, these are simple optimisation problems; however, the consideration of stochasticity may turn them into analytically and/or computationally intractable problems. Thus,simulation becomes a powerful approach for providing efficient solutions to real-world productmix problems. In this paper, we develop a simulator for exploring the cost of uncertainty in theseproduction systems using Petri nets and agent-based techniques. Specifically, we implement astochastic version of Goldratt’s PQ problem that incorporates uncertainty in the volume and mixof customer demand. Through statistics, we derive regression models that link the net profit to thelevel of variability in the volume and mix. While the net profit decreases as uncertainty grows, wefind that the system is able to effectively accommodate a certain level of variability when using aDrum-Buffer-Rope mechanism. In this regard, we reveal that the system is more robust to mixthan to volume uncertainty. Later, we analyse the cost-benefit trade-off of uncertainty reduction,which has important implications for professionals. This analysis may help them optimise theprofitability of investments. In this regard, we observe that mitigating volume uncertainty shouldbe given higher consideration when the costs of reducing variability are low, while the efforts arebest concentrated on alleviating mix uncertainty under high costs. PB Elsevier SN 1569-190X YR 2023 FD 2023-02 LK http://hdl.handle.net/10259/7441 UL http://hdl.handle.net/10259/7441 LA eng NO This article was financially supported by the State Research Agency of the Spanish Ministry of Science and Innovation (MCIN/AEI/ 10.13039/50110 0 011033), via the project SPUR, with grant ref. PID2020–117021GB-I00. In addition, the authors greatly appreciate the valuable and constructive feedback received from the Editorial team of this journal and two anonymous reviewers in the different stages of the review process. DS Repositorio Institucional de la Universidad de Burgos RD 04-may-2024