RT info:eu-repo/semantics/article
T1 Effect of smartphone addiction on compulsive app downloading tendency: protective factors for generation Z consumers
A1 Jiménez Torres, Nadia Huitzilin
A1 San Martín Gutiérrez, Sonia
A1 Rodríguez Torrico, Paula
K1 Smartphone addiction
K1 Compulsive app downloading
K1 Protective factors
K1 Gen Z
K1 Tecnología
K1 Technology
K1 Educación
K1 Education
K1 Psicología
K1 Psychology
K1 Comercio
K1 Commerce
AB Purpose:This study aims to focus on how smartphone addiction impacts young consumer behavior related to mobile technology (i.e. the compulsive app downloading tendency). After a thorough literature review and following the risk and protective factors framework, this study explores factors that could mitigate its effects (resilience, family harmony, perceived social support and social capital).Design/methodology/approach:The study used the covariance-based structural equation modeling approach to analyze data collected from 275 Generation Z (Gen Z) smartphone users in Spain.Findings:Results suggest that resilience is a critical factor in preventing smartphone addiction, and smartphone addiction boosts the compulsive app downloading tendency, a relevant downside for younger Gen Z consumers.Originality/value:Through the lens of the risk and protective factors framework, this study focuses on protective factors to prevent smartphone addiction and its negative side effects on app consumption. It also offers evidence of younger consumers’ vulnerability to smartphone addiction, not because of the device itself but because of app-consumption-related behaviors.
PB Emerald Publishing Limited
SN 1747-3616
YR 2024
FD 2024-04
LK http://hdl.handle.net/10259/8927
UL http://hdl.handle.net/10259/8927
LA eng
DS Repositorio Institucional de la Universidad de Burgos
RD 16-may-2024