TY  - JOUR 
AU  - Arranz Val, Pablo
AU  - Puche Regaliza, Julio César
AU  - Antón Maraña, Paula
PY  - 2020
UR  - https://hdl.handle.net/10259/10945
AB  - This paper shows the growing importance of the commitment of people and organizations to
continuous personal, institutional and social improvement in order to generate sustainable
value. It analyzes the evolution of the concept of quality in the...
LA  - eng
PB  - Universidad de Oviedo
KW  - Quality
KW  - Excellence
KW  - SDGs
KW  - EFQM
KW  - ISO
KW  - Calidad total
KW  - Total quality management
TI  - Quality in organizations: its capacity for transformation to create sustainable value
DO  - 10.17811/ebl.9.4.2020.306-316
T2  - Economics and Business Letters
VL  - 9
M2  - 306
ER  -