TY - CHAP AU - Matos Cámara, Rafael Fabricio AU - Ochoa Hernández, Magda Lizet AU - Huerta Zavala, Pilar Angélica PY - 2021 SN - 978-3-030-83285-8 SN - 978-3-030-83286-5 UR - https://hdl.handle.net/10259/11105 AB - Oxxo is a Mexican chain of small-format convenience stores owned by FEMSA. Over the course of 30 years, it has managed to satisfy the daily needs of its customers with stores in the Mexican Republic and in other Latin American countries. Corporate... LA - eng PB - Springer KW - Quality of life KW - Environmental impact KW - Social marketing KW - Retail KW - Awareness raising KW - Marketing social KW - Social marketing TI - Social Marketing Actions in Small-Format Convenience Stores: The Case of Oxxo in Mexico DO - 10.1007/978-3-030-83286-5_24 ER -