TY - JOUR AU - Rodríguez Torrico, Paula AU - San Martín Gutiérrez, Sonia AU - San José Cabezudo, Rebeca PY - 2020 SN - 1468-4527 UR - http://hdl.handle.net/10259/5649 AB - Purpose – Nowadays some consumers consider themselves as “omnichannels” – they combine both physical and digital channels expecting a seamless shopping experience – since they view their shopping process from a multiple-channel viewpoint. Giving... LA - eng PB - Emerald KW - Omnichannel tendency KW - Emotions KW - Experiences KW - Digital channel KW - Information processing KW - Marketing KW - Tecnología KW - Technology TI - The role of omnichannel tendency in digital information processing DO - 10.1108/OIR-08-2019-0272 T2 - Online Information Review VL - 44 M2 - 1347 ER -