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Título
The potential impact of using travel apps as a tool to reduce car use in cities. A literature review
Publicado en
R-Evolucionando el transporte
Editorial
Universidad de Burgos. Servicio de Publicaciones e Imagen Institucional
Fecha de publicación
2021-07
ISBN
978-84-18465-12-3
DOI
10.36443/10259/6957
Descripción
Trabajo presentado en: R-Evolucionando el transporte, XIV Congreso de Ingeniería del Transporte (CIT 2021), realizado en modalidad online los días 6, 7 y 8 de julio de 2021, organizado por la Universidad de Burgos
Zusammenfassung
64% of total trip-km are made in urban environments and these phenomena threaten urban
sustainability (Van Audenhove et al. 2014). In the last decades, cities have been applying
different policy measures to reduce car use. But they have notable limitations and usually
produced small impacts (Sunio y Schmöcker 2017).
Smartphone has emerged as a promising alternative tool to enhance the effects of the
policy interventions, because it can overcome several limitations and improve their
efficient adoption of sustainable options. Travel apps can be very useful because they
provide accurate and real-time information. In addition, user-created information could
greatly reinforce information from operators.
A review of the literature of 98 recent papers was performed. It had two main objectives:
which factors influence commuters to use travel apps; and second, what persuasive
interventions supported by travel apps produce changes towards a more sustainable
mobility behavior.
Some facets offered by apps are effective for changing travel behaviour: individualized
advice, feedback on one's own behavior and social comparisons between users. The
GoEco! experimental travel app, provided feedback and social comparisons on travel
behavior among users (Cellina et al. 2019). It was found to produce a statistically
significant change in individual mobility patterns.
Travel apps remain underutilized, especially in suburban travel. Scholars found factors that
influence app usage: curiosity, expectations of increased utility, attractive design and
performance attributes are influence factor for app usage.
In contrast, environmental motives, privacy (desire not to share information) and age (older
people are less likely to adopt apps) do not influence or do so not significantly.
The findings of the literature review show that, moreover, to increase apps usage, app
design and implementation requires different strategies for each segment of the population.
There are groups of people who are more likely to use apps (e.g., technophiles and young
people).
Palabras clave
Movilidad
Mobility
Aplicaciones de viaje
Travel apps
Materia
Ingeniería civil
Civil engineering
Transportes
Transportation
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