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    Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10259/9768

    Título
    Are you technologically prepared for mobile shopping?
    Autor
    Prodanova, JanaAutoridad UBU Orcid
    San Martín Gutiérrez, SoniaAutoridad UBU Orcid
    Jiménez Torres, Nadia HuitzilinAutoridad UBU Orcid
    Publicado en
    The Service Industries Journal. 2021, V. 41, n. 9-10, p. 648–670
    Editorial
    Routledge
    Fecha de publicación
    2021
    ISSN
    0264-2069
    DOI
    10.1080/02642069.2018.1492561
    Resumo
    This study explores the influence of travellers’ technology readiness on variables derived from the Theory of Planned Behavior [Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. doi:10.1016/0749-5978(91)90020-T] in the context of mobile purchases of travel-related services. The model estimation, using structural equation modelling and data from 220 Spanish online buyers of travels, suggests that technologically ready customers are more prone to be persuaded by others’ opinions, perceive more control and have greater intentions to purchase a travel by mobile phone. In contrast, consumers’ technology readiness does not appear to improve their attitudes toward mobile phone advertising. This technology readiness construct partially extends the Theory of Planned Behavior and constitutes a primary determinant of consumers’ intentions to purchase travel services through mobile phones.
    Palabras clave
    Travel services
    Mobile phones
    Purchase intention
    Technology readiness
    Theory of Planned Behavior
    Materia
    Consumidores-Conducta
    Consumer behavior
    Viajes
    Voyages and travels
    Teléfonos móviles
    Cell phones
    URI
    http://hdl.handle.net/10259/9768
    Versión del editor
    https://doi.org/10.1080/02642069.2018.1492561
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