Por favor, use este identificador para citar o enlazar este ítem: https://hdl.handle.net/10259/10921
Título
Born digital: How native digital status shapes ethical behavior and consumer dissonance
Publicado en
People-Centered Digital Technology for Ethical and Sustainable Business Practices, p. 191-240
Editorial
IGI Global
Fecha de publicación
2025-09
ISBN
9798337303857
DOI
10.4018/979-8-3373-0385-7.ch007
Resumo
This chapter examines the impact of digital nativeness and generational identity on ethical values and responsible consumption behaviours in Spain. Through a data-driven analysis of six generational cohorts, the findings reveal significant intergenerational differences in both the strength of ethical values and the consistency of ethical behaviour. Notably, digital immigrants demonstrate higher ethical commitment and more responsible consumption than digital natives. Accordingly, the former presents a stronger coherence between intention and behaviour, although there is no cognitive dissonance on any of the groups. The study validates key ethical consumption theories and introduces the DAS BIE scale as a novel tool for assessing generational differences. Practical implications highlight the need for targeted educational initiatives, ethical marketing strategies, and digital tools that align values with actions. This research underscores the need of a people-centred digital transformation to bridge generational disparities and foster a more sustainable, ethically engaged society.
Palabras clave
Cognitive dissonance
Ethical values
Ethical consumption
Responsible consumption
Digital nativeness
Digital immigrants
Generational cohorts
Muncy-Vittel
Adela Cortina
Materia
Consumo responsable
Consumo-Aspectos morales
Consumption (Economics)-Moral and ethical aspects
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