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    Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10259/6999

    Título
    Can rail infrastructure determine perceived quality of service of suburban trains? Insights from Cercanías Madrid
    Autor
    Romero López, Carlos
    Zamorano Martín, Clara
    Monzón de Cáceres, Andrés
    Publicado en
    R-Evolucionando el transporte
    Editorial
    Universidad de Burgos. Servicio de Publicaciones e Imagen Institucional
    Fecha de publicación
    2021-07
    ISBN
    978-84-18465-12-3
    DOI
    10.36443/10259/6999
    Descripción
    Trabajo presentado en: R-Evolucionando el transporte, XIV Congreso de Ingeniería del Transporte (CIT 2021), realizado en modalidad online los días 6, 7 y 8 de julio de 2021, organizado por la Universidad de Burgos
    Résumé
    Public transport modes in urban peripheries have a twofold function: buses provide the territorial capillarity, while the suburban rail acts as the backbone of mobility. Despite its relevance there, suburban rail usually runs on pre-existing tracks for heavy rail services. Moreover, in the current context of rail liberalization in Europe, the infrastructure manager and the rail operator are separate organizations with impacts on suburban rail. Therefore, it is important to discern the responsibilities of both agents in providing a better service, to promote a more sustainable mobility. This work aims to explore how the perceived quality of service (QoS) of suburban rail services can be influenced by the rail network infrastructure. The suburban rail network of Madrid (Cercanías) has been selected as case study because of the combination of pre-existing and new tracks as well as having a total of 9 regular lines, enough to perform this analysis. Data is gathered from the 2019 annual Cercanías traveler satisfaction survey. First, different aspects of the lines are thoroughly examined, such as the travel time between stops, shared sections or the location of the different sections within the metropolitan area. These factors are transformed into indicators to ease comparison. Based on the main indicators and the average QoS, lines are classified into 4 groups. The joint analysis of the infrastructure indicators and the attributes from the traveler satisfaction survey suggests that lines with similar QoS also have features common regarding to infrastructure and operation such as line length or travel time between stations.
    Palabras clave
    Metro
    Subway
    Infraestructuras
    Infrastructures
    Materia
    Ingeniería civil
    Civil engineering
    Transportes
    Transportation
    URI
    http://hdl.handle.net/10259/6999
    Versión del editor
    https://doi.org/10.36443/9788418465123
    Relacionado con
    http://hdl.handle.net/10259/6490
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    Romero_CIT2021_2627-2638.pdf
    Tamaño:
    247.8Ko
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