When dealing with the problems of urban transport, in many cases only the supply and
demand, number of users and urban design are analysed, i.e. aspects that influence the
operational functioning of the concession of this public service.
The study proposed in this article aims to analyse the situation of public transport stops in
the city of Cáceres following the criteria required by current legislation on universal
accessibility, trying to identify the architectural barriers encountered by users of the service
who have some physical limitation.
Once the existing regulations have been evaluated and the technical requirements to be met
have been defined, a critical study of compliance with the legislation in force at the
existing bus stops is carried out. Subsequently, solutions are provided in the event of noncompliance
in order to solve the adaptation of urban transport in terms of accessibility and
the proposal of specific solutions for improvement in various areas under study is
formulated. In addition, the main operational problems detected in the accessibility
infrastructures for this means of transport are indicated.
After analysing the problems presented by the network of public urban transport stops, it
could be pointed out that most of them are the result of a lack of coordination between the
general urban development plan and the mobility plan, which prevents the adequate
provision of public services.
