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dc.contributor.authorSan Martín Gutiérrez, Sonia 
dc.contributor.authorJiménez Torres, Nadia Huitzilin 
dc.contributor.authorLiébana-Cabanillas, Francisco
dc.date.accessioned2024-12-12T11:12:37Z
dc.date.available2024-12-12T11:12:37Z
dc.date.issued2020-03
dc.identifier.issn0969-6989
dc.identifier.urihttp://hdl.handle.net/10259/9775
dc.description.abstractThe purpose of this research is twofold. Firstly, this study examines the influence of economic, social, physical, and technological attributes associated with tourism on the role played by personal characteristics such as anxiety, perceived risk and experience in booking trips online on online purchase intention and electronic word-of-mouth (e-WOM). Secondly, this study analyzes the moderating effect of use contexts (desktop computer vs. smartphone/tablet). Results revealed that the values attributed to tourism anxiety, risk, and experience positively affected online purchase intention and e-WOM, therefore confirming the proposed moderation effect.en
dc.description.sponsorshipLos autores desean agradecer el apoyo prestado por el Ministerio de Economía y Competitividad ( ECO2017-82107-R ) y el Ministerio de Ciencia, Innovación y Universidades , Plan Nacional de I+D+i y FEDER ( B-SEJ-209-UGR18 ).en
dc.format.mimetypeapplication/pdf
dc.language.isoenges
dc.publisherElsevieres
dc.relation.ispartofJournal of Retailing and Consumer Services. 2020, V. 53, 101957es
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectTourism valueen
dc.subjectAnxietyen
dc.subjectRisken
dc.subjectExperienceen
dc.subjectPurchasing intentionen
dc.subjecte-WOMen
dc.subject.otherComercio electrónicoes
dc.subject.otherElectronic commerceen
dc.subject.otherConsumidores-Conductaes
dc.subject.otherConsumer behavioren
dc.titleTourism value VS barriers to booking trips onlineen
dc.typeinfo:eu-repo/semantics/articlees
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses
dc.relation.publisherversionhttps://doi.org/10.1016/j.jretconser.2019.101957es
dc.identifier.doi10.1016/j.jretconser.2019.101957
dc.relation.projectIDinfo:eu-repo/grantAgreement/AEI/Plan Estatal de Investigación Científica y Técnica y de Innovación 2013-2016/ECO2017-82107-R/ES/TENDENCIAS EN LA DISTRIBUCION COMERCIAL MINORISTA: SUS IMPLICACIONES EN EL COMPORTAMIENTO DE COMPRA/es
dc.relation.projectIDinfo:eu-repo/grantAgreement/UGR//B-SEJ-209-UGR18/es
dc.journal.titleJournal of Retailing and Consumer Servicesen
dc.volume.number53es
dc.page.initial101957es
dc.type.hasVersioninfo:eu-repo/semantics/acceptedVersiones


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